Privacy Policy

POP Design Studio ("we", "us", or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

We may collect the following personal information:

• Name, email address, phone number, and physical address
• Project details and design preferences
• Financial information necessary for fee proposals and invoicing
• Pinterest boards, mood boards, and reference imagery you share with us
• Website usage data through analytics (non-personally identifiable)

Your information is used to:

• Provide interior design services and manage your project
• Communicate project updates, proposals, and invoices
• Respond to enquiries submitted via our contact form
• Improve our website and service offering

We will never sell or rent your personal information to third parties.

Your information is stored securely on our project management platform. We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All client portal content is password protected.

We may share your information with trusted third parties who assist us in delivering our services (e.g. contractors, suppliers, accountants), strictly under confidentiality obligations. We do not share your information with any other parties without your consent, except where required by law.

Under POPIA, you have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your information
• Object to the processing of your information
• Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, please contact us at info@popdesignstudio.co.za.

Our website may use session cookies to improve the browsing experience. These do not store personally identifiable information and can be disabled in your browser settings.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date above. Continued use of our website after any changes constitutes your acceptance of the updated policy.

For any privacy-related queries, please contact:

POP Design Studio
Ballito, KwaZulu-Natal, South Africa
info@popdesignstudio.co.za